Terms & Conditions

Terms & Conditions

Policy


Legal information

Company name: CHENG

Registered office : 1 Rue Paul Barruel / Paris

E-mail address: Hisnell.pro@gmail.com

Tax Identification Number (NIP): 898322227

Published by


Publisher's name: CHENG

Publisher's e-mail address: lhadjiii75@gmail.com

Site hosting

Hosting provider: CHENG

Address: 1 Rue Paul Barruel

Phone: 0766831251

Intellectual Property

The content of this website, including but not limited to text, graphics, images, logos, videos and trademarks, is the intellectual property of Woopna and is protected by applicable copyright law. Any unauthorized use of this content is strictly prohibited.

Privacy Policy

This section describes our privacy policy. To read the full privacy policy, please continue reading below.

We are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose and protect the personal information you provide to us through our website. By using this site, you agree to the terms of this privacy policy.

1. Information collected

We may collect the following types of information when you visit our website, place an order or otherwise interact with us:

  • Personal identification data (name, address, telephone number, e-mail address, etc.).
  • Payment information (credit card number, billing information, etc.).
  • Demographic information (age, sex, etc.).
  • Browser data including IP address, browser type, pages visited, etc.

2. Use of information

We use the information we collect for a variety of purposes, including:

  • Order processing and delivery.
  • Personalize the user experience.
  • Customer service.
  • Send information about promotions, newsletters and updates.
  • To improve our website and services.

3. Disclosure of information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:

  • Trusted partners who help us operate our site and serve you.
  • Pursuant to law, to comply with legal requirements or to protect our rights, property or safety.

4. Information security

We implement security measures to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is completely secure.


Return policy

Our return policy is designed to ensure a satisfactory and hassle-free shopping experience. At Woopny, we understand that there may be times when you may want to return a product. Here are the key points of our return policy:

Right of withdrawal: you have the right to withdraw from the contract and request a refund within 30 days of purchase. This means that if, for any reason, you are not completely satisfied with your purchase, you can return it within this period.

Returning products. Please ensure that the product is in the same condition in which you received it.

To make a return, please contact us at Hisnell.pro@gmail.com. We will provide you with instructions on how to return the product.

Return shipping costs: The cost of returning the product shall be borne by the customer, unless the product is defective or there is a quality problem directly related to our responsibility. Please ensure that the product is properly packaged to avoid damage in transit.

Refunds. Refunds will be made using the payment method originally used at the time of purchase.

Refund processing time. We will inform you when the refund has been completed.

Our goal is to make the refund process as simple as possible while respecting consumer rights. If you have any questions or concerns about our return policy, please do not hesitate to contact us. We are here to help you solve any problems that may arise.


Cookies

This website uses cookies to enhance your user experience. Cookies are small text files that are placed on your device and collect standard web log and behavioral information. This information is used to track visitor behavior and generate website statistics.


External links

Our Web site may contain links to external Web sites. HISNELL is not responsible for the content or privacy policies of these external sites. We recommend that you carefully read their legal notices and privacy policies.

Limit of liability

While we strive to provide accurate and up-to-date information, HISNELL cannot guarantee the accuracy, completeness or suitability of the information contained on this website.

Customer service

We offer a professional service from Monday to Friday, 8am to 6pm.

Home delivery

We ship your order within 24 hours. Free delivery

Satisfaction guarantee

We offer a money-back guarantee on all our products.

Secure payment

We use the latest technology in the industry